Privacy Policy

22 Finds operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase via our Services.

By accessing or using our Services, you agree you’ve read and understood this Privacy Policy and consent to our practices described here.


1. Personal Information We Collect

We may collect or process the following personal information (where allowed by law), depending on how you interact with our Services:

  • Contact information: name, email address, shipping and billing address, phone number
  • Financial & payment data: credit/debit card info, transaction history, payment confirmation
  • Account & profile data: username, password, preferences, settings
  • Order & transaction data: items you view, add to cart, purchase, returns, exchanges
  • Communication data: messages, support requests, reviews
  • Device & usage data: IP address, browser type, device identifiers, how you move through our site


2. Where We Get It From

  • Directly from you: when you register, place orders, or contact us
  • Automatically: via cookies, analytics tools, and server logs when you browse or use the Services
  • Third parties & service providers: e.g., payment processors, shipping partners, analytics tools


3. How We Use Your Information

We use your data for these purposes:

  • Fulfill your orders & manage your account: process payments, ship your puzzles, handle returns
  • Personalize & improve your experience: remember your preferences, recommend products
  • Marketing & promotions: send you emails, texts, or ads (you can always opt out)
  • Security & fraud prevention: verify identity, prevent misuse
  • Legal & compliance: respond to lawful requests, enforce policies


4. Sharing & Disclosure

We may share your personal data with:

  • Service providers & technical partners (e.g., payment processors, shipping companies, cloud hosting)
  • Marketing & advertising partners: to show you relevant ads or offers
  • Affiliates or during business changes: e.g., mergers, acquisitions
  • Legal or regulatory bodies: when required by law or to protect rights

We take care to ensure third parties follow privacy safeguards as we do.


5. Data Transfers & International Handling

Since our Services may be hosted globally, your data might be transferred, stored, or processed in countries outside your own. We rely on recognized legal mechanisms (e.g., standard contractual clauses) to ensure that your information gets the protection it deserves.


6. Children & Minors

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you believe a child has provided us information, contact us and we will remove that data.


7. Security & Retention

  • We use technical, physical, and organizational measures to protect your information, though no method is 100% secure.
  • We retain your data as long as needed to deliver services to you, comply with legal obligations, resolve disputes, or enforce agreements.
  • Once data is no longer needed, we will securely delete or anonymize it.


8. Your Rights & Choices

Depending on where you live, you may have rights such as:

  • Access or request copies of your personal information
  • Delete or correct your information
  • Portability: ask to transfer your data elsewhere (in certain contexts)
  • Opt out of marketing communications
  • Restrict or object to certain processing

To exercise any of these rights, contact us via the details below. We may verify your identity before fulfillment. We won’t penalize you for exercising your rights.


9. Complaints & Data Protection Authority

If you’re unhappy with how we handle your data, you may contact us. You may also lodge a complaint with your local data protection authority (e.g., ICO in the UK) if you believe your rights have been violated.


10. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices, technology, laws, or operations. We’ll post the updated version on our website, change the “Last updated” date, and notify you if required by law.


11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, contact us using our contact form on the website.